Get Help – Our Support Desk

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Support Hours: 05:00 AM to 05:00 GMT, from Monday to Saturday.

If you’re an existing customer, this is your go-to spot for submitting support tickets.

We receive a significant number of support tickets daily. As we strive to provide personalized assistance to each query, it may sometimes take up to 24 hours to respond. We kindly ask for your patience during this time. Please rest assured, your ticket is important to us and we will address it as a priority.

Your account

Having trouble resetting your account or password? Don’t worry! Simply fill out our support ticket form on the support panel, and we’ll get back to you as soon as possible.

Pre Sales Questions

Thinking about making a purchase but have some questions? We’re here to help. Use the form below to ask us anything about our products and services before making a decision.

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Product Requests & Donation

Can’t find the product you’re looking for in our directory? Let us know! We’re always looking to expand our offerings. Contact us through this page, and we might just be able to get what you need.

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We’ve noticed that many of our customers reach out to us with concerns that their Elementor templates aren’t working as expected. If you’re facing similar issues, we’re here to help! Before you contact our support team, we highly recommend going through our comprehensive guide on how to import Elementor templates.

This guide is designed to help you step by step through the process, ensuring that you can successfully set up your templates without any hiccups. It covers everything from the basics of importing templates to troubleshooting common issues that might arise during the process.

By following this guide, you’ll not only save time but also enhance your understanding of how Elementor templates work, making your web design journey smoother and more enjoyable.

How to Import Elementor Templates - Complete Guide

If, after going through the guide, you still encounter issues or have any questions, please don’t hesitate to contact our support team. We’re here to ensure that you get the most out of your Elementor templates.