
SupportCandy Assign Agent Rules
Presenting an extension that complements the widely utilized free plugin, SupportCandy. Before integrating this add-on, make sure you’ve successfully installed the free plugin. Fed up with the repetitive task of manually assigning agents to newly created tickets on your website? Look no further; we have a solution to intelligently allocate tickets to agents. With this enhancement, you have the ability to establish rules or conditions that trigger automatic agent assignment when a new ticket is generated and matches the set criteria.
- Version: 3.1.3 verified in the package
Type: Plugin
Developer: SupportCandy - 0.06 MB (58,332 bytes)
wpsc-assign-agent-rules.zip - Category: GPL WordPress Plugins · SupportCandy
- Files: 52
PO 19 · MO 19 · PHP 10 MD5, SHA-1, SHA-256 signatures
MD5 83ca9a67085b1de81953753a0467cc6cSHA-1 63a5f7648df306734b078b8980d18855ce12477eSHA-256 c9648576f4e7cc1cea0b14d8293abafc7e1701af550e4001c6c886b5424e7801- Updated November 4, 2026 at 5:15 AM UTC
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SupportCandy Assign Agent Rules is a powerful WordPress plugin designed to enhance the ticket management capabilities of your website. This extension is perfect for businesses that rely on customer support, providing a streamlined approach to ticket assignments based on predefined criteria.
Highlights
- Automated Agent Assignment: Eliminate manual ticket assignments by setting rules for automatic agent allocation.
- Customizable Conditions: Create specific conditions that dictate when and how tickets are assigned to agents.
- Seamless Integration: Works effortlessly with the SupportCandy plugin to enhance your support ticket system.
- User-Friendly Interface: Intuitive settings make it easy to configure agent assignment rules without technical expertise.
Who it is for
This plugin is ideal for support teams and customer service departments looking to improve efficiency by automating ticket assignments based on specific criteria.
How to install
To install, upload the ZIP file under Plugins > Add New > Upload Plugin in WordPress, then activate it to start streamlining your support process.
Current version: 3.1.3 · updated 3 days ago (November 4, 2026).
Every update is downloaded from the original developer, virus-scanned and published here — install it in one click with the free XYZ Theme Updater.
- Result
- Clean — no threats found
- Scanned
- Nov 04, 2026, 05:30 AM UTC
- Engine
- ClamAV 1.5.4
- Files checked
- 52
- Size
- 0.06 MB
- SHA-256
- c9648576f4e7cc1cea0b14d8293abafc7e1701af550e4001c6c886b5424e7801
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