SupportCandy Agentgroup
Introducing an extension for the widely-used free plugin, SupportCandy. Before you can take advantage of this additional feature, make sure to install the base plugin first. As the name implies, this add-on allows you to establish agent groups, enabling you to allocate tickets to these groups, similar to how you assign tickets to individual agents.
- Version: 3.1.4 verified in the package
Type: Plugin
Developer: SupportCandy - 0.06 MB (66,323 bytes)
wpsc-agentgroup.zip - Category: GPL WordPress Plugins · SupportCandy
- Files: 52, folders: 6
PO 19 · MO 19 · PHP 10 MD5, SHA-1, SHA-256 signatures
MD5 244c52bf56532c903bfb1722630fb74aSHA-1 261dc409837df244f99ce78f1cd5d3dbcb452199SHA-256 a95f20a590f6fe77876823c84de546430c1a2bb83ccc7b539d39ce5a573e064f- Updated October 31, 2026 at 6:51 AM UTC
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SupportCandy Agentgroup is a powerful extension designed to enhance the functionality of the popular SupportCandy plugin. Ideal for customer support websites and service-oriented projects, this add-on allows you to efficiently manage and allocate tickets to specific groups of agents, streamlining your support processes.
Highlights
- Create Agent Groups: Easily set up groups of agents to manage tickets collaboratively.
- Ticket Allocation: Assign incoming tickets to specific agent groups, ensuring focused support.
- User-Friendly Interface: Navigate the plugin with ease, thanks to its intuitive design.
- Seamless Integration: Works perfectly with the base SupportCandy plugin for enhanced functionality.
- Efficient Ticket Management: Improve response times and customer satisfaction by organizing your support team.
Who it is for
This plugin is perfect for businesses and organizations that require a structured approach to customer support, allowing teams to work more effectively by organizing agents into groups.
How to install
To install, simply upload the ZIP file under Plugins > Add New > Upload Plugin in WordPress, then activate it to start using the enhanced features.
Current version: 3.1.4 · updated 1 week ago (October 31, 2026).
Every update is downloaded from the original developer, virus-scanned and published here — install it in one click with the free XYZ Theme Updater.
- Result
- Clean — no threats found
- Scanned
- Oct 31, 2026, 06:56 AM UTC
- Engine
- ClamAV 1.5.4
- Files checked
- 52
- Size
- 0.06 MB
- SHA-256
- a95f20a590f6fe77876823c84de546430c1a2bb83ccc7b539d39ce5a573e064f
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